Welcome to Panchmukhi Makhana FAQs. Find answers to common questions about our premium Bihar-sourced fox nuts (makhana), ordering, shipping, and more. Can't find what you need?

About Makhana & Our Products

What is makhana?
Makhana, also known as fox nuts or lotus seeds, is a nutrient-dense superfood harvested from Bihar's Mithilanchal ponds. Low in calories, high in protein, fiber, and antioxidants, it's ideal for healthy snacking, fasting (Navratri/vrat), or recipes.​

How do you ensure quality?
We source yellow-textured, premium-grade makhana directly from Bihar farmers. Products are cleaned, roasted fresh, and lab-tested for purity—no chemicals or additives. Larger seeds ensure superior crunch.​

What flavors and sizes are available?
Plain roasted, salted, peri-peri, cheese, masala, and chocolate-coated in 100g, 200g, 250g, 500g, 1kg packs. Mix-grade and premium options for bulk B2B/ Export.​

Is your makhana organic?
Naturally sourced and chemical-free, but not certified organic. Always fresh and hygienically processed.​

Shelf life and storage?
12-18 months unopened in airtight packs. Store in a cool, dry place away from moisture. Once opened, consume within 1-2 weeks or refrigerate.​

Health & Nutrition

What are the benefits?
Supports weight management, digestion, heart health; gluten-free, diabetic-friendly, keto-compatible. Rich in magnesium, potassium, and calcium.​

Any side effects?
Safe for most; consume moderately (40-60g/day). Those with lotus allergies should avoid.​

How to eat makhana?
Roast/pop plain, add to curries/kheer, or snack flavored. Great for salads, smoothies, or fasting.​

Ordering & Payments

How to place an order?
Browse panchmukhimakhana.com, add to cart, checkout with shipping details. Guest checkout available.​

Payment methods?
UPI, cards, net banking, wallets via Razorpay/PayU.

Can I order in bulk?
Yes, for B2B/corporate or Export—contact for wholesale pricing on 10kg+.​ 

Contact us at- Mob- +91 74889 05524. Email- Business@panchmukhimakhana.com

Shipping & Delivery

Shipping charges and timeline?
Free over ₹799; otherwise ₹50-100. Pan-India: 3-7 days via DTDC/India Post. Faster in Bihar, Uttar Pradesh & Jharkhand.​

Track my order?
Get tracking link via email/SMS post-dispatch.​

Cancellations, Returns & Refunds

Can I cancel?
Within 1 hour of order via email.​

Returns policy?
No returns on perishable items unless damaged/defective—report within 24 hours with photos.​

Refund process?
Approved claims refunded to original method in 5-7 days. Non-refundable: change of mind, opened packs.​

Account & Privacy

How to update details?
Log in to account or email us.​

Your privacy policy?
We collect minimal data for orders; no selling. Full details at /privacy-policy.​

Contact & Support

Panchmukhi Sellers

Baheri, Darbhanga, Bihar

Pin- 847105

Mob- +91 74889 05524

mail- contact@panchmukhimakhana.com